1. Returns
You can return products within [X] days of delivery, provided they are unused and in original packaging.

2. Refunds
Once we receive and inspect your return, we will process your refund within [X] business days to the original payment method.

3. Non-Returnable Items
Certain products, such as personalized items, perishable goods, and hygiene products, are non-refundable.

4. Return Shipping
Customers are responsible for return shipping costs unless the product was defective or incorrect.

5. How to Request a Return
Contact our customer service at [Your Contact Email] to initiate a return request.